
Dear Janie,
Luis and I would like to take this opportunity to thank you for your incredible assistance and guidance during the sale of our family home in Irvine. Your personal attention to every detail was there every step of the way, from the moment you came to look at our home to well after the closing.
Selling your family home can be an emotional experience which requires a level of sensitivity which transgresses the obvious financial implications of a real estate transaction. Your dedication and care made this a perfectly smooth transaction. We did not encounter a single problem during the whole process.
While some realtors in the area priced homes below market value to make a quick sale, your diligence and knowledge of the market rewarded us with our asking price, a record high for our tract, and numerous additional offers in less than one week. We know that none of this would have been possible without you. Luis and I would be proud to recommend you and your realty to our family and friends.
Janie, thank you once again for your professional services.
Luis and Maria Leon, Irvine, CA

We would like to take this opportunity to thank you for the amazing customer service you and your team provided to us during the selling of our home in Irvine.
Not only did you sell our home for more than we expected, the highest priced Plan 2, in less than 11 days, not to mention during the month of December, you went out of your way to hand deliver flyers to get as much exposure and to make sure our home sold during a slow period of the year.
From the time you met with us to discuss the price we should put our home on the market for, to the smooth closing of our home, your professionalism and knowledge put us at ease. Without your proactive, tenuousness and great negotiation skills, we feel that we could have not accomplished our goal.
We couldn’t have asked for a better realtor. We will be happy to refer you to our friends, family and neighbors.
Jon & Maryann Freeman, Irvine, CA

Dear Janie,
With this letter, we would like to thank you for your good works in helping us in purchasing our new home in Irvine . We would like commending you for your attention to details during and even after the transaction has been consummated.
Your over anticipations in providing local information and contacts have helped to make our transition into the new neighborhood very successful. You kept us well informed throughout the purchase and financing transaction and helping us with all necessary data assisting us to reach good and sensible decisions without adding selling pressure.
We are glad that we found you to represent us during this transaction. We would definitely refer you to our family, friends, colleagues
Tien Cao, Irvine, CA
I can’t thank you enough for all your work and outstanding efforts to sell my home. Before I met you, I interviewed a few other realtors. The price you actually sold my home for was higher than the highest the other agents quoted.
The purchase of my new home was contingent upon my selling my house. While this would normally be a very stressful situation, YOU made it very easy and a very smooth transition. You were always knowledgeable and did an excellent job of keeping me informed so I didn’t have to worry at all.
With the higher price you got for me, I was also able to remodel my new home! Even more, I had enough money left over to buy myself a new Harley Davidson motorcycle which I have always wanted. You really did make all my dreams come true!
I have recommended you to my family and friends and will continue to do so.
Thank you again, Janie.
You will be my "Realtor" for Life!
Dino Valdez
Buying a home can be scary, especially when you’re 37, unmarried and have only lived in apartments all your life. To be honest, I never thought I would ever own a home or condo.
I was sitting at the car wash one Saturday afternoon, and I saw a card for Janie Merkle, Realtor. She looked like a warm person and I thought, “Why not give her a call and see if she can help me.” I was able to get a hold of her that day, and my journey to find my own place began three days later.
Through the next few weeks, she gave me the personal attention that you hear about on television commercials, but I never really believed exists. I was happy to be proven wrong. She treated me like I was her only client and we kept in constant contact thru emails and phone calls. In fact, if I got her voicemail she made sure she called me back the same day.
When we finally found the “perfect” place for me, she made sure that all aspects went as smoothly as possible. I don’t think that I ever could have stayed sane through this process if it wasn’t for Janie. She even threw me my house warming party!
I know that I won’t be moving anytime soon, but when I do Janie will be the first person I call.
Jack Millis
We want to thank you for your help in making our dream of purchasing our first home come true. Without your guidance and great negotiation skills, we would not be in our home. After looking and wanting to purchase the first home we saw, you diligently pull the comparable to see what the value was – it turned out that it was over priced and we were grateful to have you on our side looking out for our best interest. As we continued to search for the perfect home, you found us one that was priced right and with all our needs. You searched around for the best financing for a first time homebuyer and with no money down you put us in touch with a lender that approved us for an FHA loan with no money down.
We are very thankful for all that you have done for our family and will definitely refer our co-workers, friends and relatives to you.
Thanks again for all your help. We couldn’t have done it without you!
Dennis and Jadene Valdez
I wanted to thank you for your inexhaustible enthusiasm when it came to selling my house recently.... And in finding a new house for my new wife and new family! But it didn't stop there. Your help and recommendations with the remodel on our new house made the process simple and effortless. I wouldn't hesitate to recommend you & your services.
If only every Realtor in Orange County could offer the ''Merkle Advantage''!
Alasdair and Jill Patrick, San Juan Capistrano, CA
We would like to thank you for helping us with the purchase of our new home. You over exceeded our expectations and when you said you would do something you went that extra mile.
You kept every promise you made and we appreciate your honesty, and your utmost integrity. There are many realtors out there and we are very thankful to have chosen you to represent us. You kept us informed every step of the way and made sure that the closing went smooth.
We would definitely refer you to our family, friends and colleagues.
Todd and Melody Thompson, Lake Forrest, CA
I am writing this letter to say thank you for making our dream a reality by helping us research, select and purchase the perfect home for our needs. My wife and I were most impressed by your pleasant attitude in the face of some not so pleasant circumstances with the seller. You helped us to remain calm and positive, which made the entire shopping/buying experience a joy.
We also appreciate your tenacity in seeking out qualified properties for our needs. For instance when we had approached a point of giving up on ever finding the right house you hand delivered fliers to the doorsteps of homeowners in the area we desired. Seeing you do that gave us a belief that we could make this happen.
David & Gina Abravanel, Irvine, CA
We want to thank you for helping us make our relocation from Minnesota to Dana Point so easy!
After encountering difficulties with another Realtor, we were referred to you by a business acquaintance and appreciated your quick and responsive service! We only had a few days to find a home and you showed us over 30 homes in just 2 days. Wow! You did your homework and did not waste our valuable time.
We found a home that is just perfect for our family. We know that we could not have accomplished what we did in such a short time frame, if it weren't for your assistance. We have settled into our home and the boys are getting acclimated to their new schools.
Any transition from a deeply rooted home, such as we had in Minnesota is tough, but your capable assistance helped tremendously.
We would refer your services to our family and friends!
Kevin and Barbara Sweeney, Dana Point, CA
I wish to thank you with all my heart for all of the help that you afforded in the purchase of my home. Never in my wildest dreams did I think that I could attain my home for the price I paid. The turnkey service was unbeatable... Completed within one week. I would recommend your services without reservation to anyone...
GB Eckerling M.D., Irvine, CA
Janie... I am writing this card in my new home. Anthony and I are so excited to finally own a home. We know we wouldn't be here if not for you. Both of us are so grateful for what you have done for us. Thank you.
B&A Acosta, Rancho Santa Margarita, CA
You made the process very easy and always answered all our questions. You...made the process a breeze. I would refer you to all my friends and family. Thanks again for all your good customer service and for assisting us with the refinancing of our home.
R&E Campos, Anaheim, CA
Janie...You were wonderful! I really appreciate your financial guidance and knowledge and your prompt responses to my questions. I have since referred you to my daughter and you out performed yourself again by assisting her and her husband with their refinancing...
Lynda Crumley, Anaheim, CA
Janie was a tremendous help for me in a difficult time. She made the process of my refinance go smoothly & quickly, even though it was not an easy loan as I was self-employed and recently divorced. She went the extra mile to process it promptly, saving me crucial dollars!! She made me feel like I was her only client!
H Willner, Irvine, CA